Hanover Scotland has a number of policies that outline what we do and why we do it. You can find out more about some of our key policies and procedures on the list below.
Policies and Procedures
Download our Adaptations Policy here
DownloadDownload our Allocations Policy here
DownloadDownload our Anti-Social Behaviour policy here
DownloadDownload our Asbestos Policy here
DownloadDownload our Board Code of Conduct here
DownloadDownload our Capability policy here
DownloadDownload our Car User policy here
DownloadDownload our Carer Support policy here
DownloadDownload our Code of Conduct for Employees here
DownloadDownload our Corporate Procurement Policy and Plan here
DownloadDownload our Data Classification Policy here
DownloadDownload our Data Protection Policy here
DownloadDownload our Data Retention Policy here
DownloadDownload our Debt and Credit Management policy here
DownloadDownload our Dignity at Work Policy here
DownloadDownload our Disciplinary policy here
DownloadDownload our Duty of Candour policy here
DownloadDownload our Employee Performance Review policy here
DownloadDownload our Employee Wellbeing policy here
DownloadDownload our Entitlements Payment and Benefits policy here
DownloadDownload our Equality, Diversity and Inclusion policy here
DownloadDownload our Estate Management policy here
DownloadDownload out Family Friendly Policy here
DownloadDownload our Financial Control Framework – Anti-Fraud Framework here
DownloadDownload our Financial Control Framework – Scheme of Authorisation and Approval here
DownloadDownload our Fire Safety policy here
DownloadDownload our First Line Data Protection Handbook here
DownloadDownload our Flexi Time policy here
DownloadDownload our Flexible Working policy here
DownloadDownload our Freedom of Information and Environmental Information policies here
DownloadDownload our Gas Safety policy here
DownloadDownload our Good Governance guide here
DownloadDownload our Grievance policy here
DownloadDownload our Health and Safety Management Framework – Statement of Intent here
DownloadDownload our Health and Safety Management Framework here
DownloadDownload our Hybrid Working policy here
DownloadDownload our Induction policy here
DownloadDownload our Leaving Hanover policy here
DownloadDownload our Lift Safety policy here
DownloadDownload our Maximising Attendance policy here
DownloadDownload our Membership policy here
DownloadDownload our New and Expectant Mother policy here
DownloadDownload our Pay and Reward policy here
DownloadDownload our Probation policy here
DownloadDownload our Recruitment and Selection policy here
DownloadDownload our Redeployment policy here
DownloadDownload our Redundancy policy here
DownloadDownload our Rent and Service Charge Setting policy here
DownloadDownload our Retirement policy here
DownloadDownload our Risk Management Framework here
DownloadDownload our Standing Orders for the Board and Committees here
DownloadDownload our Sustainability policy here
DownloadDownload our Time Off policy here
DownloadDownload our Training Expense policy here
DownloadDownload our Travel and Expense policy here
DownloadDownload our Volunteers policy here
DownloadDownload our Water Hygiene Safety policy here
DownloadDownload our Whistleblowing policy here
DownloadDownload our Workplace and Environmental Conditions policy here
DownloadDownload our Young People at Work policy now
DownloadDownload our Anti Social Behaviour procedure here
DownloadDownload our Asbestos Management Plan here
DownloadDownload our Board Members Expenses procedure here
DownloadDownload our Capability – Manager Guidance here
DownloadDownload our Capability procedure here
DownloadDownload our Dealing with Damp in a Hanover Property procedure
DownloadDownload our Dignity at Work procedure here
DownloadDownload our Disciplinary Procedure here
DownloadDownload our Disposal of Property procedure here
DownloadDownload our Employee Performance Review – Manager Guidance here
DownloadDownload our Employee Performance Review procedure here
DownloadDownload our Equality Impact Assessment procedure here
DownloadDownload our Family Friendly procedure here
DownloadDownload our Fire Emergency on Developments procedure here
DownloadDownload our Fire Safety procedure here
DownloadDownload our Flexi Time procedure here
DownloadDownload our Flexible Working procedure now
DownloadDownload our Gas Safety procedure here
DownloadDownload our Grievance procedure here
DownloadDownload our Induction procedure here
DownloadDownload our Job Evaluation and Benchmarking procedure here
DownloadDownload our Leaving Hanover (Resignation and Retirement) procedure here
DownloadDownload our Lift Safety procedure here
DownloadDownload our Lift Stuck in a Development procedure now
DownloadDownload our Maximising Attendance Manager Guidance here
DownloadDownload our Maximising Attendance procedure here
DownloadDownload our Membership of Hanover guidance here
DownloadDownload our Owned Sheltered Housing Buying and Selling procedure here
DownloadDownload our Probation procedure here
DownloadDownload our Recharges procedure here
DownloadDownload our Right to Repair Guidance here
DownloadDownload our Secondment and Acting Up procedure here
DownloadDownload our Statutory Accounts – Year End Submissions procedure here
DownloadDownload our Subject Access Requests procedure here
DownloadDownload our Training Expenses procedure here
DownloadDownload our Travel and Expenses procedure here
DownloadDownload our Water Hygiene Safety procedure here
DownloadDownload our Whistleblowing procedure here
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